The returns process requires two simple steps:
  1. Return the relevant products to a store as soon as possible in the same condition as supplied, in their original packaging.
  2. Carry the relevant invoice.
If you would like to exchange any products, you may:
You can exchange your product by returning it to your nearest CARAMEL BATH AND BODY shops within 7 days of purchase date.
For more assistance then please contact our Customer Service Team at +966-12-6166006.