Dear customer, by registering a new account with us, you agree to all of the terms, conditions, and policies of our website. These agreements are considered valid and effective as soon as you agree to them and begin registering with ( Caramel Bath and Body ),
If you do not want to agree to it, you will not be able to complete the registration process and will not continue purchasing. The site also reserves the right to change, modify, add or remove parts of the terms, conditions and policies at any time.
Changes become effective when they are posted on the Site without notice. Please review the Terms of Use and Conditions regularly to keep up to date with all updates.
Your continued use of the site constitutes your full acceptance of all changes made to the terms of use and conditions.
User Agreement
( Caramel Bath and Body) allows you to enjoy enjoyable use and make purchases in an easy way. In order for this to be done well, the following terms and conditions must be adhered to. For any violation or violation of these agreements, the account will be suspended or canceled without prior notice, and the site will not bear any responsibility resulting from that or Resulting from incorrect use of the store.
The following are the terms and conditions that coordinate the way of dealing between users and ( Caramel Bath and Body ):
1. Who can use and access this website:
Anyone over the legal age (18 years) can, because they legally enable them to conduct contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia,
Those under this age must visit this site under the supervision of a parent or legal guardian.
In order to make purchases on the website, you must provide your personal data,
Including your real name, valid mobile phone number, valid email address, payment details, valid addresses for shipping and receiving purchased products, and other required information as stated on the registration screen.
You also acknowledge and guarantee that the payment details you provide are valid and correct and that the online purchasing service is activated, and you confirm that you are the person who owns the information provided, and the store disclaims responsibility for any error in this information.
Thus, ( Caramel Bath & Body ) is available to all persons who meet the previous conditions and hold valid credit cards issued by a bank acceptable to (Caramel Bath & Body), and they are those who have authorized us to make a deduction from their credit cards for the value of the total price of the products. that they want to buy,
This includes any value-added or other taxes or shipping and delivery fees, if any, for this product.
2. Products displayed on this website :
( Caramel Bath and Body ) guarantees you that you will receive original products according to their availability in the market or their availability in our stock, as the products offered for sale on the website are subject to acceptance and availability.
If, for any reason after completing a product order, we are unable to provide a specific product, we will inform you as soon as possible and we will cancel your entire order.
There may be a slight difference in the design of the external appearance of the product (the packaging) that the customer receives and its pictures displayed on our website, due to the manufacturer issuing newer designs for the packaging or the external appearance of the product. This does not mean a difference in the content of the product, and we guarantee that to you.
We strive to constantly update and renew the images displayed for the products.
3. Review orders and complete purchases :
When you complete the purchase process, you will receive a message via mobile phone or email, or both, that includes the details of your order. This message states that we have received your order and that it is under review and implementation (therefore, you must ensure that the information registered in your personal account, as well as the delivery addresses, is correct).
If the message is not sent within a maximum period of two days, we ask you to contact customer service to follow up on the request and inform you of the stages of the request.
After completing the audit and review of the order, the implementation stage comes, during which the product is packaged and sent to the shipping company, providing it with the necessary data - in accordance with the privacy policy - such as contact information and addresses registered with us in the order.
After that, the shipping company will deliver your order to the addresses registered with us in the order.
Thus, we guarantee you a comfortable shopping and purchasing process, ease and transparency in dealing.
( Caramel Bath & Body ) has the right to refuse or cancel any order placed on the site in the following cases:
In these cases, the full amount paid in the purchase process will be returned after canceling the order and notifying the customer of that, and it will be transferred to the account number registered in the order from which the payment was made in the same canceled purchase process.
If you encounter any problem or want to inquire about something specific, please send us an email at Caramel Bath and Body.
